👻 Support

Make sure you're signed in with the same account you used at purchase (Google or Apple). Then in the app:

• Open the Shop screen
• Tap Restore Purchases at the bottom
• Wait a few seconds — the banner will disappear once the receipt is verified

If it still doesn't restore, please email us with your purchase receipt (the App Store / Play Store confirmation email works fine).

VIP unlocks all 5 worlds, the Inferno + Blizzard skins, a leaderboard badge, and 2× daily login coins. If anything's missing, tap Restore Purchases in the Shop — it re-applies every entitlement attached to your account.

Sign in on the new device with the same Google or Apple account you used before. Your scores, coins, owned worlds, skins, and VIP all max-merge from the cloud automatically — local progress on the new device is never lost in the sync.

Common fixes:

• Check your internet connection — sign-in needs the network.
• Update the app to the latest version from the store.
• iOS: make sure Settings → Apple ID shows you're signed in to iCloud.
• Android: make sure a Google account is active in Settings → Accounts.

Still stuck? Email us — include the exact error message.

The global board updates after each run ends. The weekly board resets every Monday 00:00 UTC. If your rank is stuck, try one full game-over — that push is what writes your score. If a deliberate run still doesn't appear after a minute, email us with your username (the Name#TAG).

You can unlock worlds 2–5 individually for ₹89 each from the Shop, or unlock all of them forever with VIP Lifetime ₹249. World 1 (Dark Forest) is free.

🎯 Hunts are quick objective-based runs: Color Hunt, Bird Hunt, Survival, Block Breaker, Pumpkin Pop, Streak Run. Each hunt has levels you unlock by clearing the one before. Your best time per hunt contributes to the global Hunts leaderboard tab.

We make this easy. Open delete-account.html, sign in, and confirm. Your user document, purchase history, and leaderboard row are removed within minutes. (Store-side receipts remain with Apple/Google — they're outside our control.)

Force-quit and reopen first — that fixes 9 in 10 cases. If it keeps happening, please email us with:

• Device + OS version
• Where in the app the crash happens (Shop? Game over? Hunt screen?)
• A screenshot or screen recording if possible

Refunds for App Store / Play Store purchases are handled by Apple and Google directly — we can't process them on our side. Use:

• reportaproblem.apple.com (Apple)
• Play Store refund help (Google)

We're happy to vouch for legitimate refund requests — just email us so we don't reflag the account.